Crisler Center Guide for Guests with a Disability
Updated for 2026-27 Season
The University of Michigan is committed to providing an accessible and inclusive game day experience for all guests. This guide highlights accessibility services, accommodations and resources available at Crisler Center. If you need assistance during your visit, please ask the nearest Event Team Member. For questions before or after an event, email guestservices@umich.edu.
Click on the headers below to learn more about specific policies and amenities.
-
The following entrances are accessible:
- Northeast (NE) Entrance
- Southwest (SW) Entrance
- Maize Rage (NW) Entrance
Guests needing assistance entering the facility should contact the nearest Event Team Member.
-
Accessible parking varies by event.
Men's Basketball
Convenience parking is available on the Michigan Stadium concourse, accessed through Gate 9 of Michigan Stadium along Keech Avenue.
- Guests parking on the stadium concourse may enter Crisler Center through the Southwest Entrance.
- Guests must have either a convenience parking permit or pay $20 and display a valid state-issued disability parking placard.
Women's Basketball & Women's Gymnastics
Accessible parking is available outside the Northeast Entrance of Crisler Center.
- Parking is available on a first-come, first-served basis.
- A valid state-issued disability parking placard or license plate is required.
- The parking area can be accessed from Green Street and Stadium Boulevard.
-
All restrooms inside Crisler Center are accessible.
Additional accessible restrooms are available at court level in the:
- North Tunnel
- Blavin Tunnel
Guests needing access to a court-level restroom should speak with an Event Team Member at the tunnel entrances.
-
The Crisler Center concourse is fully accessible.
Guests who need assistance navigating to or from different areas of the arena should contact the nearest Event Team Member.
The Crisler Center Arena Maps can be used to identify entrances, elevators, seating areas and other arena amenities.
Men's Basketball >> Women's Basketball >> Women's Gymnastics >> Volleyball >> Wrestling
-
The University of Michigan strives to provide accessible seating options consistent with applicable federal and state accessibility requirements.
- Wheelchair users and their companion(s) may purchase adjacent seating, subject to availability.
- Season-ticket holders requiring wheelchair-accessible seating may renew tickets in the same manner as other season-ticket holders and are offered a choice among available accessible locations.
- Single-game wheelchair-accessible seats and associated companion seats are offered subject to availability.
- Accessible seating exchanges are handled on a first-come, first-served basis and are subject to availability.
- When possible, exchanged accessible seating will be provided in a location comparable to the original ticket location.
Ticket Exchanges
- Before Event Day: Guests requiring wheelchair-accessible seating should contact the Michigan Athletics Ticket Office as early as possible to request an exchange, subject to availability.
- On Event Day: Accessible seating exchanges are available at the Northeast or Southwest Entrance beginning 60 minutes prior to the event.
- Guests wishing to exchange wheelchair-accessible tickets for non-wheelchair-accessible seating may also request comparable seating, subject to availability.
Michigan Athletics Ticket Office: 734-764-0247
Will Call & Ticket Assistance
Public Will Call is located at the Northeast Entrance of Crisler Center.
Guests parking on the Michigan Stadium concourse may use the accessible route along the south side of Crisler Center to reach Public Will Call at the Northeast Entrance.
-
Questions or concerns regarding campus accessibility may be directed to the University ADA Coordinator by emailing adacoordinator@umich.edu.
Concerns of disability discrimination or harassment may be submitted to the Equity, Civil Rights and Title IX Office (ECRT) using the reporting form.
-
Complimentary Assisted Listening Devices (ALDs) are available from the Guest Services desk on the Northeast Concourse near the M Den.
- A driver's license, credit card or another acceptable form of picture identification is required as a deposit.
- Devices must be returned within 15 minutes after the end of the event.
-
The Crisler Center elevator located at the Northeast Entrance may be used by guests with accessibility needs to access different areas of the arena.
Please see the Arena Map for the location of the elevator. Guests may ask the nearest Event Team Member for directions or assistance.
-
The Guest Services desk is located on the Northeast Concourse near the M Den.
Guests may visit Guest Services or ask the nearest Event Team Member for accessibility assistance.
Guest Services can assist with:
- Assisted Listening Devices
- Accessibility questions
- Directions
- Navigating accessible routes within Crisler Center
- General event-day assistance
-
Service dogs and trained miniature horses assisting guests with disabilities are permitted inside Crisler Center.
- Service animals in training accompanying a trainer or handler are also permitted.
- All other animals are prohibited.
-
Limited complimentary wheelchair assistance is available at Crisler Center. Guests who need assistance should contact the nearest Event Team Member, who will help coordinate wheelchair service.
-
If you need assistance during your visit, please contact the nearest Event Team Member or visit Guest Services on the Northeast Concourse.
For accommodation or disability-related needs before event day, or to provide feedback following an event, email guestservices@umich.edu.
