Ticket Policies and Forms
Admittance
Each person is required to have a ticket for entry regardless of age to all events requiring an admission charge. No refunds, no exchanges.
Ticket Resale
Tickets may not be purchased for the primary purpose of resale and may be canceled at the discretion of Michigan Athletics. Michigan Athletics reserves the right to monitor sales and withhold season ticket renewal opportunities or cancel ticket orders from accounts that exhibit activity consistent with that of a ticket broker. Ticket brokers are defined as ticket holders who purchase tickets with the primary intent of reselling their tickets for profit or whose accounts indicate high levels of secondary market activity.
Transfer of Tickets
If you would like to transfer tickets to an individual game, visit MGoBlue.com/tickets/transfer. If you are interested in permanently transferring all or some of your season tickets, so that someone else becomes the season ticket holder for those seats, visit MGoBlue.com/go/transfer.
Note: Priority Point totals, parking permits, and donation histories cannot be transferred to anyone. If a season ticket holder wants to retain away/postseason ticket and/or parking privileges, he or she must retain at least one season ticket in their account.
Change of Name
Only a spouse's name can be added to your account. To remove a spouse's name, please send us a notarized written request signed by the both of you or a certified copy of your divorce papers.
Change of Address
Address changes should be done online at MGoBlue.com/tickets. This can be done by signing in to use your account and using the "My Account" option. Otherwise, print out the Change of Address Form, fill it out, and either fax or mail the completed form along with a legible copy of your current driver's license or state ID that includes a signature, to the ticket office. Please note that tickets cannot be forwarded and will be returned to the Ticket Office. The deadline for change of address forms for football season ticket holders is the June 1 prior to the upcoming season. If you have any questions call the Ticket Office at 866-296-6849.
Exceeding Ticket Limits
When purchasing tickets on our Site, you may be limited to a specified number of tickets for an event or ticket package (also known as a "ticket limit"). If there is a ticket limit, it will be posted during the purchase process and is verified with every transaction. This policy is in effect to discourage unfair ticket buying practices. Multiple accounts may not be used to circumvent or exceed published ticket limits. We reserve the right to cancel any or all orders and tickets, in addition to prohibiting your ticket purchase abilities, without notice, if you exceed or attempt to exceed, the posted ticket limits. Any tickets, cancelled due to violating the posted ticket limit, will be refunded at face value, excluding any and all fees.
Event Cancellations
If individual events as part of a season ticket package are canceled for any number of reasons (acts of God, weather, community health pandemics, participant transportation failures, etc.), decisions on a refund policy will be made on an event-by-event basis. Depending on the specific situation, refunds or game credits may or may not be an option.
Full-Time Faculty/Staff Discount
Full-time, permanent University of Michigan faculty and staff members receive a 10% discount for football, men's basketball and hockey season tickets. There is a limit of 2 discounted season tickets per sport, and additional tickets must be purchased at the public price. Faculty/staff must follow the current process to obtain season tickets which may involve a donation or deposit. For more information visit MGoBlue.com/ticketoffice. To receive this discount, email a copy of your MCard and your athletic ticket account number to mtickets@umich.edu.
Other
Tickets not purchased through the Michigan Ticket Office, SeatGeek or through the University's authorized agents are not considered valid and the holder may be denied admission or ejected. SeatGeek is the only authorized site through which a resale of tickets may be conducted. Tickets cannot be used for third party contests or sweepstakes without approval by the University of Michigan Athletic Department.
Attempting to sell or solicit the sale of a ticket(s) (even at face value) on campus without a permit violates University policy.
Still have a question?
Email the Ticket Office at mtickets@umich.edu.
Note: Online ticket sales for an event end five hours before game time. After that, tickets may be purchased via phone at (866) 296-MTIX during regular business hours (9 a.m.-5 p.m. ET, Monday-Friday) or at the door if an event is not sold out. The only payment accepted at the door of an event is a debit or credit card.
