Student Tickets: Frequently Asked Questions - University of Michigan Athletics

Click any of the topics below to expand for additional information. For general questions, visit Ticket Office Frequently Asked Questions.

Football

When you log in to your student account, you are provided directions on how to create or join a seating group. It is important that you choose your desired group from the drop down list before you complete your order or else your group request will not be recorded. If the group maximum (100 members) has been reached before you have joined, the system displays an error message. While you can accept multiple group invitations, you can only join one (1) group to have your seat assigned with for the season.

Once you complete your order, you will receive an email confirming your purchased items as well as your group information. Print and/or save the order confirmation for your records.
Email the Athletic Ticket Office at mtickets@umich.edu and include the following information: Student ID number, First and Last Name, Group Name and Password of the group with which you would like to be seated. We will confirm via email that the group change has been made to your account. Please note that the Ticket Office will make every effort to accommodate group changes, but cannot guarantee that all requests will be granted. Due to the nature and timing of the seating process, any group change requests made after March 29 (returning students) or July 8 (new students) will not be considered. If you have not yet submitted your order, you can log into your account (prior to the ordering deadline) and change your seating group.
Any student who has access to the name and password of a group may join it as long as the group maximum has not yet been reached. The Athletic Ticket Office does not monitor the sharing of group information. Due to University confidentiality policies, the Athletic Ticket Office cannot share any personal student information (name, email address, student ID number, class status, etc.) with anyone other than the student to which it belongs.
All student season ticket holders will be randomly seated based on student priority points earned in the previous season. Students with the greatest number of points earned are seated in the lowest rows of the student section and progress upward to the students with the least number of points earned. Groups are seated based on the average points earned by group members. In the case of students being unable to attend a game to due extenuating circumstances (e.g. holiday, university student breaks, weather, etc.) all students will have the game with the "worst" attendance not counted in their overall attendance points.
If you choose to sit as an individual rather than join a seating group, it does not affect your seat assignment. All students (groups and individuals) are seated randomly within their priority points.
A student ticket may be used by a non-student if it is validated. A student ticket validation must be presented along with your mobile student ticket. The price of a validation sticker varies by game. You can validate the ticket at the Michigan Athletics Ticket Office (1000 South State Street), the Michigan Union (530 South State Street), or Student Will Call (Michigan Stadium Gate 9 - Gameday Only).
Michigan student season ticket holders no longer need to show their mcard to gain entry into Michigan stadium. Non-students must be present a validation voucher along with your mobile student ticket to gain entry at gate 10.
Please contact the Athletic Ticket Office as early as possible by emailing us at mtickets@umich.edu or calling (734) 764-0247. We will be able to provide you with seating options that best accommodate your needs and also answer any questions that you may have.

Men's Basketball

Tickets will be e-mailed from MTickets@umich.edu shortly after the respective claim period.

It is extremely important to download your tickets in advance of the game as there is limited cellular coverage in the vicinity of Michigan Athletic events. On gameday, you may go straight to the Maize Rage entrance and present your ticket from your phone's wallet.
Season Ticket Holders will need to electronically "claim" the games they are interested in attending. There are three (3) claim periods with specific games available that students can claim. Please note the dates and times listed in each claim period. Season Ticket Holders will have the opportunity to self-select the games they wish to attend via their online account at MGoBlue.com/studenttix.

More information on the claim system can be found here.
Yes. We reviewed the policy with leaders from the Central Student Government and The Maize Rage (Student Section representation) and incorporated their feedback into the policy.
We need to balance the needs of students, donors, alumni, faculty and the general public (ensuring that new generations of Michigan Basketball fans have a chance to see them in person).
Tickets are claimed on a first come first serve basis and once all seats are claimed, there are no additional tickets available. Directions on how to claim your tickets will be sent via email in October and can be accessed from visiting MGoBlue.com/studenttix and logging in to your student account.
Yes. During each respective claim period you can select one ticket for as many games as you wish within that claim group.
If you miss a claim period, you may join the waitlist for the games in that claim period.
If you miss two (2) or more claimed games in each claim period, you will not be eligible for the following claim period. Any games claimed and missed during the third and final claim period could affect postseason opportunities (B1G tournament, NCAA).
Students receive three (3) ticket returns on the season to account for last minute change of plans. Tickets must be electronically returned a minimum of 24 hours prior to the game to avoid a penalty. Failure to return a ticket on time and not attending counts as a missed game. Additionally, if you claim a game and you are later unable to attend, you can transfer your ticket to another student up to game time at no charge. As long as they attend the game with your ticket -- you not be penalized for missing the claimed game.
The Athletic Department will have a needs based ticketing model for students who receive a federal pell grant in conjunction with Central Student Government. The Athletic Department has worked with the Office of Financial Aid to provide a more inclusive option for students with needs. Returning Students will have between February 14 and February 23 to request Michigan Athletics to check their pell grant eligibility. If confirmed, returning students will be able to purchase a reduced rate student ticket for Football, Men’s Basketball, and Ice Hockey during the returning student on sale in March. Incoming students will purchase their tickets at full price and will apply for the pell grant ticket discount when they purchase. If approved, Michigan Athletics will issue a refund for the difference in price. The deadline to apply for Need based pricing is August 23.

Needs based pricing is only offered for season tickets.
In order to transfer your tickets, you must sign in to your online account at MGoBlue.com/StudentTix and then select 'My Account'. Under 'Manage My Tickets', choose 'Transfer Tickets' and select the game. Enter the recipient's info, click Submit and you're all set! The deadline to transfer your ticket is the start of the game.

Your recipient will receive an email with an invitation to accept the transfer. Please remind your recipient to accept your transfer!

Once the transfer is accepted, the transfer recipient will receive an email from MTickets@umich.edu with a link to download a digital ticket to their phone. The recipient must download the digital ticket to their phone's wallet and present it at the student entrance of Crisler Center for entry. Please note that once a transfer is accepted, you cannot reclaim the transferred ticket in your account.
No, validation stickers are only for football. Anybody can sit in the student section with a valid ticket.
Active students will be given an opportunity to purchase unclaimed season ticket holder tickets, subject to availability. Single game prices for students vary from $5-$20, depending on the opponent. There is a limit of one (1) ticket per student, per game available. Students will have a one business day exclusive access to these tickets before being released to the public. Students can purchase at mgoblue.com/tickets and clicking 'Michigan Students' to login to your account, and at the Michigan Athletics Ticket Office. If any tickets remain after all the student sales, the tickets will be available to the general public at the public single game price. This tiered approach will ensure that we have a full student section in Crisler Center every single game.
It is first-come, first-served seating for Men's Basketball games for all students.
Visit www.maizerage.org for more information.

Ice Hockey

As a student hockey season ticket holder, all of your tickets will be sent to you through an email from MTickets@umich.edu. Please make sure to download your tickets to your phone's wallet after receiving them.

Those who receive transferred tickets will need to show their downloaded digital ticket at the student entrance to enter Yost Ice Arena.

It is extremely important to download your tickets in advance of the game as there is limited cellular coverage in the vicinity of Michigan Athletic events. On gameday, you may go straight to the student entrance at Yost Ice Arena and present your ticket from your phone's wallet.
No, you will not need to claim your tickets like basketball. A ticket for every regular season, home game will be sent to you via email from MTickets@umich.edu. Once you receive the email with your tickets, you will be need to download the tickets to your phone's wallet.
Students must enter the student doors on the East side of Yost Ice Arena, located on South State Street.
Hockey student seating is first-come, first-serve upon arrival at the arena. You will receive a ticket for a specific section, but may sit anywhere within that section. If you wish to sit with other hockey student season ticket holders you should arrive at Yost at the same time to ensure you are in the same section.
If you find out that you cannot make a game, you can transfer your ticket for FREE. A student ticket may be used by a non-student and does not need to be validated as it would for football. However, the non-student MUST enter through the student entrance. The deadline to transfer your ticket is the start of the game.
The Athletic Department will have a needs based ticketing model for students who receive a federal pell grant in conjunction with Central Student Government. The Athletic Department has worked with the Office of Financial Aid to provide a more inclusive option for students with needs. Returning Students will have between February 14 and February 23 to request Michigan Athletics to check their pell grant eligibility. If confirmed, returning students will be able to purchase a reduced rate student ticket for Football, Men’s Basketball, and Ice Hockey during the returning student on sale in March. Incoming students will purchase their tickets at full price and will apply for the pell grant ticket discount when they purchase. If approved, Michigan Athletics will issue a refund for the difference in price. The deadline to apply for Need based pricing is August 23.

Needs based pricing is only offered for season tickets.
In order to transfer your tickets, you must sign In to your online account at MGoBlue.com/tickets and then select My Account. Under Manage My Tickets, choose Transfer Tickets and select the game. Enter the recipient's info, click Submit and you're all set! The deadline to transfer your ticket is the start of the game.

Your recipient will receive an email with an invitation to accept the transfer. Please remind your recipient to accept your transfer!

Once the transfer is accepted, the transfer recipient will receive an email from MTickets@umich.edu with a link to download a digital ticket to their phone. The recipient must download the digital ticket to their phone's wallet and present it at the student entrance of Yost Ice Arena for entry. Please note that once a transfer is accepted, you cannot reclaim the transferred ticket in your account.
No, validation stickers are only for football. Anybody can sit in the student section with a valid ticket.