Ticket Office Frequently Asked Questions (General)
• Other Ticket Office FAQs: Football | Students
What are the ticket office hours?
Late August through April 30, Monday through Friday, 9 a.m. to 5 p.m. May 1 through late August, Monday through Friday, 9 a.m. to 4 p.m. The office is closed on the weekends. Internet sales are available on MGoBlue.com/tickets 24 hours a day, seven days a week, while inventory remains.
Note: Online ticket sales for an event end five hours before game time. After that, tickets may be purchased via phone at (866) 296-MTIX during regular business hours (9 a.m.-5 p.m. ET, Monday-Friday) or at the door if an event is not sold out.
How do I get to the athletic ticket office?
The ticket office is located at 1100 S State St., North of Yost Ice Arena. From I-94, take exit 177 to State St., turn North onto State St., approximately two miles. The ticket office is on the West side of State St., north of Yost Ice Arena.
From M-14, take exit 3 (downtown Ann Arbor), the exit runs into Main St. Continue south on Main St. through town and turn left on Packard, then right onto State St. The ticket office is the second building south of Hoover.
Does the ticket office send out order confirmations?
Ticket order confirmations are not mailed, but you will receive an email confirmation after your order is complete. You may also contact the ticket office for verification of your order at 734-764-0247 or mtickets@umich.edu.
Does the ticket office sell gift certificates?
The ticket office does not offer gift certificates at this time.
Does a baby/child need a ticket?
Michigan follows the Big Ten policy of requiring a ticket for everyone to football, men's basketball and ice hockey regardless of age including infants being carried and/or in back or front packs.
Children age five and under will be admitted free to the following U-M athletic home events:
- Baseball
- Softball
- Women's Basketball
- Men's Lacrosse
- Volleyball
- Wrestling
- Men's and Women's Soccer
- Women's Gymnastics
Ticket policies for select events (including NCAA and Big Ten Tournaments) are subject to change.
Is it safe to purchase a ticket from people outside the stadium/arena?
Tickets should be bought from the Michigan Ticket Office or through Seatgeek.com, Michigan Athletics' official secondary market partner.
Attempting to sell or solicit the sale of a ticket(s) (even at face value) on campus without a permit violates University policy.
Is it possible to transfer my season tickets to any person?
Yes. If you would like to transfer tickets to an individual game, visit MGoBlue.com/tickets/transfer. If you are interested in permanently transferring all or some of your season tickets, so that someone else becomes the season ticket holder for those seats, visit MGoBlue.com/go/transfer.
I recently married; can I add my spouse's name to my account?
Yes. To do so, please send us a written request signed by you and a copy of your marriage certificate. Only a spouse's name can be added to your account. To remove a spouse's name, please send us a notarized written request signed by the both of you or a certified copy of your divorce papers.
How do I change my email or home address?
You can make the adjustment inside your account by going to MGoBlue.com/myaccount and clicking on EDIT on your address or My Profile to update your email.
What events do faculty and staff get into for FREE?
With a valid MCard U-M Faculty and Staff receive FREE admission to all Michigan Athletics sporting events with the exception of Football, Men's Basketball and Ice Hockey. Free admission will be granted ONLY when tickets are still available. Free admission is not guaranteed for sellout matches.
In the event of a sellout, anyone who would typically enter with their MCard is encouraged to purchase tickets through our general public offer.
Full-Time Faculty/Staff Discount: Full-time, permanent University of Michigan faculty and staff members receive a 10% discount for football, men's basketball and hockey season tickets. There is a limit of 2 discounted season tickets per sport, and additional tickets must be purchased at the public price. Faculty/staff must follow the current process to obtain season tickets which may involve a donation or deposit. To receive this discount, email a copy of your MCard and your athletic ticket account number to mtickets@umich.edu.
